Privacy & Data Protection

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you to process your order, keep you informed of our latest catalogues and offers and for customer services.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

Our records will include the following personal records:

  • your name
  • address
  • phone number
  • email address
  • previous orders

This information can be collected when you request a catalogue, place an order and/or contact us.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by telephoning us on +44(0)208 295 5413, or toll free from the US on +1 877 769 1880.  Alternatively you can contact us by email at  If you find any inaccuracies we will delete or correct it immediately.

The personal information which we hold will be held securely in accordance with our internal security policy. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Site Security

Our website fully encrypts your personal details using industry-standard SSL technology (look for the 'golden padlock' in your browser as you checkout).